If you need help with viewing, downloading, printing or emailing a Certificate of Analysis, please email the Customer Support Center at ExxonMobilHelp@hartehanks.com or contact Melissa Clark at (817) 685-5674. Please note that the Support Center operates in the US Central Standard Time Zone from 8:15 am – 5 pm. If you are located in a different time zone, you will receive a response when the Support Center reopens during regular business hours.

Certificates of Analysis

COAs are located in the Certificate of Analysis category on the left hand category bar.

• Select the Download PDF link under the Document column header.
• The COA PDF will open, which allows you to view the piece. Should you wish to save or print the COA, you can do so using the Adobe Acrobat options menu bar that appears at the bottom.
• To email a COA, simply save the PDF to your computer and attach using your preferred email software.